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Storeys - The agency of the future?

Storeys ‐ The agency of the future?

According to one of our clients that's exactly what we are! New (to us) landlord Petra described her experience of Storeys as “personable, always reachable, and team players who love what they do.” She said “Storeys stood out as estate agents of the future,” which left us pretty pleased ‐ as a hybrid agent with an eye on innovation and evolving the lettings industry that's been one of our main objectives.

Changing the way lettings work

We haven't always been agents ‐ we've seen the industry from a whole range of different perspectives. So, we know that not everyone has a positive experience, either when it comes to renting as a tenant or letting a property as a landlord. Our goal has been to upgrade the service a letting agent can provide, and the way it can be delivered, and Petra's ‐ as well as some of our other Google reviews ‐ offer some great insight into how we've done it.

“Along the way we formed a great relationship and they now feel like a part of the family.” Petra

Our goal is always to build long term relationships based on communication and trust. Yes, it has to be mutually beneficial for everyone involved but that doesn't mean compromises have to be made when it comes to service or integrity.

“Was very impressed with how quick and easy all the process was.” Emanuel Amiguinho

We've streamlined the way lettings are managed, using tech-enabled solutions combined with the benefit of human experience to deliver the best results. We don't waste time, or resources, because we know what we're doing.

“True to their word, Andrew and his team let my property within a week.” Jay Williams

We are specialists, focusing only on lettings, and this gives us an advantage when it comes to targeted expertise. Storeys is also a local agency, working with landlords and tenants in specific areas, including Islington, Hackney and Bethnal Green. We really know our patch and our target market, which means we're able to get great results.

“5* service and nothing was too much.” Ross Adam

As a hybrid agent we're able to combine the best bits of digital and high street lettings. We don't waste overheads on an office or branded cars but still prioritise the kind of face-to-face contact that ensures a service always feels five star. This is supported by extensive digital resources, from smart document management through to digital comms.

“Now that we've checked out and received our deposits back I would say overall a positive experience thanks to Andy!” Reya K

We understand that disputes and disagreements sometimes arise in lettings ‐ especially where deposits are concerned. However, we have the experience and skill to ensure that everyone walks away from the table feeling like they've been fairly treated and got a good deal.

“Their service quality is of a level that is rarely found nowadays!” Marco Stucky

We offer truly bespoke property management that is tailored not just to the individual property but lifestyle needs too. This isn't something that every agent is either willing or able to offer ‐ but it's the way forward as far as Storeys is concerned.

You can read more of our reviews over on Google. If you'd like to find out more about how Storeys could support you, either as a landlord or a tenant, get in touch.

25 April 2019Written by Andrew Blythe

Hear what our clients have to say

Declan

Google reviews

Francesca

Google reviews

Services

Residential lettings
We pride ourselves on being genuine industry experts, providing a positive experience, from enquiry to after care. Storeys focuses exclusively on lettings, and we value properties, we don’t just list them. Knowledge and innovation mean we can be competitive on costs while also delivering an individually tailored service.
Property management
Storeys is a bespoke offering based on the fundamental principle of value for money – we want happy customers. Paperless tech and eSigning deliver efficiency and convenience, no high street office minimises costs. The result is a streamlined service nimble enough to tailor what we do to suit your needs.
Valuation
Aesthetics, natural light, building quality, and overall finish – these aren’t ‘extras’ in a Storeys valuation, they’re as much a part of the process as size, condition and location. We look at individual property potential, not generic criteria. Factors like space for modern living arrangements, such as flexible working, are incorporated too. Our valuations are all the more accurate and successful for it. There is a perfect tenant for every property if you know how to find them.
Short-term lettings
Providing value for tenants and continuity for landlords, Storeys short-term lets run from 4 weeks to 6 months. We work with major London relocation teams and a global contacts network to match international tenants to perfect London properties.
Vacant property Management
We can manage your vacant property in-between tenancies or refurbishment, giving you peace of mind that the property is being looked after and inspected on a regular basis.
Superior Marketing
There is just no comparison between static photos and VR when it comes to property marketing. VR allows tenants to do a virtual walk around and get a realistic feel for the property - their expectations are grounded in reality, and properly managed. This makes VR a very effective tool, not just for generating interest and viewings but also converting those to offers. That’s why we partner with VRPM to create a virtual reality perspective for every property we handle.
Airbnb Management
We can manage your Airbnb account and make sure each booking runs smoothly, keys are always available for handover and the property is ready for the next occupation. This can run very well alongside our short-term corporate letting service.
Rent Protection
If your tenant defaults on the rent, Storeys have you covered. We also cover your legal expsenses and pay you rental income if your property is vacant whilst we remarket for new tenants. Don’t worry Storeys have your back.*ask a member of the team for more info. This service is included for every Storeys managed property.
Right Move
Zoopla
The Property Ombudsman Lettings
TDS
CMP